Privacy Policy

Prospect Engine LLC ("Prospect Engine," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.prospectengine.com (the "Site") or engage with our B2B appointment setting and lead generation services (the "Services"). This policy applies to all visitors, users, and clients of Prospect Engine, including individuals and businesses located in the European Union, European Economic Area, and the United Kingdom, for whom additional protections under the General Data Protection Regulation (GDPR) apply. By using our Site or Services, you consent to the data practices described in this Privacy Policy.

We collect information in several ways: Personal Information You Provide When you contact us by email, book a consultation, or engage our Services, we may collect: - Full name and job title - Business email address - Company name and website - Phone number - Business address - Information about your business needs and goals - Payment and billing information (processed securely through third-party payment processors) Website and Booking Data The public marketing pages do not currently load Google Analytics, advertising pixels, or a newsletter form. The page prepares anonymous interaction events in browser memory; without an analytics collector, those events are not sent to an analytics service or saved between visits. When you reach the booking section, the page loads Calendly, which receives technical request information such as your IP address and browser details. If you book, Calendly receives the details you enter and a short source label derived from your campaign link or the referring website. Our source-label code does not use cookies or local storage. Contact Form If you use the form on our contact page, the name, email, company and message you type are sent through Web3Forms, a form delivery service, to our inbox. We use them only to reply to you. Hosting and service providers may process technical request data to deliver and protect their services. See Section 8 for the calendar's cookie controls.

We use the information we collect for the following purposes: Service Delivery - To provide, operate, and improve our Services - To communicate with you about your account, campaigns, and deliverables - To schedule meetings and manage client relationships - To process payments and send invoices Marketing and Communications - To send you relevant industry insights, case studies, and service updates (with your consent) - To personalize your experience on our Site - To respond to your inquiries and support requests Analytics and Improvement - To analyze Site traffic and user behavior to improve our website and Services - To conduct A/B testing and optimize conversion rates - To generate aggregated, non-identifying analytics reports Legal and Security - To comply with applicable laws, regulations, and legal processes - To protect against fraud, unauthorized access, and other security threats - To enforce our Terms of Use and other agreements

For individuals in the EU, EEA, and UK, we process personal data based on the following legal grounds: Contractual Necessity: Processing necessary to perform our obligations under a service agreement with you or your organization. Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, marketing our offerings to relevant businesses, and ensuring the security of our Site. We balance these interests against your rights and freedoms. Consent: Where required by law, we obtain your explicit consent before processing your data, particularly for marketing communications and non-essential cookies. You may withdraw consent at any time. Legal Obligation: Processing necessary to comply with applicable laws and regulations.

We do not sell your personal information to third parties. We may share your information in the following circumstances: Service Providers We work with trusted third-party service providers who assist us in operating our business, including: - CRM platforms for managing client relationships - Email service providers for campaign delivery and communications - Scheduling (Calendly) for booking calls. When you book on this Site, Calendly receives the details you enter, and a note of how you reached the Site (the referring website or campaign link), so we can tell which of our efforts led to the call - Payment processors for secure billing - Cloud hosting providers for data storage - Dewx, our outreach tool, with Unipile (LinkedIn connection) and, only when AI writing is switched on, DeepSeek (AI drafting); see Your Connected LinkedIn Accounts below Your Connected LinkedIn Accounts When you engage the Agency, the LinkedIn accounts you choose are connected to Dewx, the outreach tool our team uses to run your outreach. Dewx and Unipile, the service that connects the accounts, then process what those accounts need to run: your profile, your connections, the messages sent and received, and the prospect lists you approve. We use this only to run your engagement, never for another client. When AI writing is switched on in Dewx, DeepSeek, an AI model provider, helps draft messages; AI writing is switched off for client workspaces today. Unipile is not an AI service. You can disconnect an account at any time. These providers are contractually obligated to protect your data and use it only for the purposes we specify. Business Transfers In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control. Legal Requirements We may disclose your information if required to do so by law, or in good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or ensure the safety of our users.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Client Data: We retain client engagement data for the duration of our business relationship and for up to five (5) years after the termination of services, unless a longer retention period is required by law. Marketing Data: If you have subscribed to our communications, we retain your contact information until you unsubscribe or request deletion. Website Analytics: Anonymized analytics data may be retained indefinitely for trend analysis and reporting. When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention procedures.

Depending on your location, you may have the following rights regarding your personal data: Right of Access: You have the right to request a copy of the personal data we hold about you. Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions. Right to Restrict Processing: You have the right to request that we limit the processing of your personal data in certain circumstances. Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time. To exercise any of these rights, please contact us at hello@prospectengine.com. We will respond to your request within 30 days (or the timeframe required by applicable law). We may ask you to verify your identity before processing your request. If you are located in the EU or UK and believe that your data protection rights have been violated, you have the right to lodge a complaint with your local data protection supervisory authority.

The public marketing pages do not currently set first-party analytics or advertising cookies. Navigation and appointment-source labels work without persistent browser storage. The embedded booking calendar is provided by Calendly and may use its own cookies and similar technologies. Its cookie controls remain available in the booking flow. You can also open the calendar directly in a new tab or contact us by email. If we add an analytics or advertising service, we will update this notice and provide any required choice before enabling non-essential tracking. You can also block or delete cookies through your browser settings.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit using SSL/TLS - Secure access controls and authentication procedures - Regular security assessments and vulnerability testing - Employee training on data protection and security best practices - Use of reputable, secure third-party service providers While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to safeguard your data.

Prospect Engine is a United States company. Our team works from Malang, Indonesia, with team members and service providers in other countries. Your personal information may be transferred to and processed in countries other than the country in which you reside, including the United States, Indonesia, Malaysia, and Bangladesh. For transfers of personal data from the EU, EEA, or UK to countries that have not received an adequacy decision from the European Commission, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission to ensure that your data is protected in accordance with GDPR requirements.

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child, please contact us at hello@prospectengine.com.

Our Site may contain links to third-party websites, including social media platforms, partner websites, and external tools. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit, as we have no control over their data practices.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as an email notification or a prominent notice on our Site). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Prospect Engine LLC Email: hello@prospectengine.com For GDPR-related inquiries, you may also reach our data protection contact at the email address above.